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Business PerformanceGuideDecember 202415 min read

Enterprise AI: Platforms, Privacy, Cost & Complexity

A comprehensive guide to evaluating AI solutions for your organization. Understand your options, protect your data, and make informed decisions.

Sara Hartary
Sara Hartary
Partner, Quantive

What can we use?

Platform options

Is our data safe?

Privacy considerations

What will it take?

Cost and complexity

Artificial intelligence is transforming how businesses operate—from automating routine tasks to enabling entirely new capabilities. But for executives and founders, the AI landscape presents a paradox: powerful tools are more accessible than ever, yet choosing the right platform requires navigating complex tradeoffs between capability, privacy, cost, and implementation effort.

This guide cuts through the noise. We'll examine the major AI platforms available today, compare their data privacy implications, break down real-world costs, and provide a practical framework for matching your organization's needs with the right solution. Whether you're a 10-person startup or a 500-person enterprise, you'll walk away with a clear understanding of your options and a path forward.

Privacy Fundamentals

Understanding AI Data Privacy

Before evaluating AI platforms, it's essential to understand that “data privacy” isn't a single concept—it encompasses two distinct concerns that organizations must address separately. Getting this distinction right will fundamentally shape your platform selection process.

Model Training

Can be avoided

Does the vendor use your data to improve AI for all users?

Solution: Enterprise tiers and APIs typically exclude training

Data Transmission

Harder to avoid

Does your data leave your network and go to vendor servers?

Solution: Only self-hosted or local deployment

Critical Insight

Most “enterprise” AI plans solve the training problem but NOT the transmission problem. Your data still leaves your network—it's just protected by contracts, encryption, and retention limits.

Platform Landscape

AI Platforms Available

The AI platform market has evolved rapidly, with options ranging from simple chat interfaces to fully self-hosted deployments. Each category comes with distinct privacy implications, cost structures, and capability tradeoffs. Understanding this landscape is the first step toward making the right choice for your organization.

Direct Cloud AI

Chat interfaces via web, desktop, or mobile

ClaudeAnthropic
ChatGPTOpenAI
CopilotMicrosoft
GeminiGoogle
Budget Planning

Cost Comparison

AI costs vary dramatically based on deployment model—from $20/month for individual subscriptions to six-figure infrastructure investments for full data sovereignty. Beyond per-seat pricing, consider the hidden costs: implementation time, training, and ongoing maintenance. Here's what to expect at each tier.

Individual
$20
/month
  • Claude Pro / ChatGPT Plus
  • Full model access
  • No admin controls
  • May train on data
Most Popular
Team / Business
$25-30
/user/month
  • Claude Team / ChatGPT Business
  • Admin console
  • Never trains on data
  • Data leaves network
Enterprise
$60+
/user/month
  • SSO / SAML
  • Custom retention
  • Dedicated support
  • Compliance certs

Productivity Add-ons

M365 Copilot$30/user/mo addon
Gemini WorkspaceIncluded*

*Google increased Workspace pricing $2-4/user

Self-Hosted (One-Time)

Local laptop (8B)$0
Workstation (70B)$10-30K
Server (70B)$50-150K
At a Glance

Data Privacy Matrix

This matrix provides a complete picture of data handling across platforms. Use it to quickly match your organization's privacy requirements with compatible solutions. Pay particular attention to the distinction between data transmission (where your data goes) and model training (how your data is used).

Protected
Cloud isolated
Optional
Transmitted
Risk
Platform
Transmit
Training
Best For
Claude Free/Pro
Personal use
Claude Team/Enterprise
Business
ChatGPT Free/Plus
Personal use
ChatGPT Business
Business
M365 Copilot
MS shops
AWS Bedrock
Regulated
Azure OpenAI
Regulated
Self-Hosted
Highly sensitive
Making the Call

Decision Guide

Not all data requires the same level of protection. The key is matching your data sensitivity classification with the appropriate platform category. Most organizations benefit from a tiered approach—using convenient cloud solutions for general business tasks while reserving more secure options for truly sensitive information.

General Business

  • • Internal docs
  • • General productivity
  • • Research
Enterprise Cloud AI
Claude TeamChatGPT BizM365

Confidential

  • • Client data
  • • Financial info
  • • HR / Strategic plans
Provider Isolation
BedrockAzure OpenAIVertex

Highly Sensitive

  • • Trade secrets
  • • M&A activity
  • • Legal privilege
Self-Hosted Only
Llama localOn-prem
Implementation Reality

Deployment & Learning Complexity

Privacy and control come at a cost—complexity. Different platforms require vastly different levels of technical expertise, infrastructure investment, and organizational change management. Before committing to a platform, honestly assess your team's capabilities and appetite for technical complexity.

Platform
Deploy
Learn
Timeline
Claude/ChatGPT Web
Hours
M365 Copilot
Weeks
Gemini Workspace
Weeks
AWS Bedrock
Weeks-Months
Azure OpenAI
Weeks-Months
Self-Hosted Server
Months
Local (Ollama)
Hours-Days
Deploy complexity
Learning curve
Our Take

Recommendations

After helping dozens of organizations navigate this decision, we've developed a practical framework. The right choice depends on your organization's profile—there's no universal “best” platform, only the best fit for your specific needs, constraints, and risk tolerance.

Small business, non-sensitive data
Claude/ChatGPT Team
Low cost, easy deployment
Microsoft-heavy enterprise
M365 Copilot
Native integration, compliance
Google Workspace org
Gemini for Workspace
Included in pricing
Regulated industry
AWS Bedrock / Azure OpenAI
Provider isolation, compliance
Highly sensitive IP
Self-hosted + Cloud hybrid
Data sovereignty where needed
Developer teams
Claude API + Claude Code
Best coding capability
Summary

Key Takeaways

Navigating enterprise AI doesn't have to be overwhelming. Keep these core principles in mind as you evaluate options and build your organization's AI strategy.

  • "Enterprise" ≠ "Data stays in your network"

    Enterprise tiers protect against training but still transmit data

  • Two-tier approach often optimal

    Cloud AI for general work, isolated/local for sensitive

  • Capability vs. privacy tradeoff exists

    Self-hosted models are less capable than frontier cloud

  • Complexity scales with control

    More data control = more deployment complexity

  • Start simple, add complexity as needed

    Begin with cloud, add Bedrock/self-hosted for specific cases

Current as of December 2024. Contact vendors for current pricing and features.

Final Thoughts

Getting Started

The enterprise AI landscape is evolving rapidly, but the fundamental principles in this guide will remain relevant: understand your data sensitivity, match platforms to use cases, and start simple before adding complexity. Don't let perfect be the enemy of good—most organizations benefit from getting hands-on experience with AI tools rather than spending months on vendor evaluations.

Our recommendation? Start with a team-tier subscription from a major provider for general business use. Run a pilot program, gather feedback, and identify which use cases demand higher levels of data protection. Then layer in more secure solutions—whether that's provider-isolated APIs or self-hosted models—for those specific applications.

The organizations winning with AI aren't necessarily the ones with the most sophisticated infrastructure. They're the ones who've developed practical policies, trained their teams, and created a culture of responsible experimentation. Technical choices matter, but organizational readiness matters more.

Sara Hartary

Sara Hartary

Partner, Quantive

Sara is a Partner at Quantive with extensive experience in middle-market M&A transactions. She specializes in transaction management, due diligence, and helping founders navigate complex deals.

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